Recommendations and reminders

Keeping content up to date is hard. We know this because we do it every day! Here are some tips we've got from our experience as content managers. 

1. Submit a ticket if you get stuck.

We are always available to answer any questions or fix any problems you have. If you feel under water and need some assistance, please submit a ticket so we can help.

2. Follow content hierarchy.

As you lay out your content, remember that the title of your page should use the Heading 1 style, and then its subtitles would use Heading 2, and so on. Here's the hierarchy for your heading styles:

  • heading 1

  • heading 2

  • Heading 3

  • Normal

Using these out of order can be really confusing for your users. It can also cause problems for people who use screen readers for sight disabilities.

3. Use text, not graphics, to communicate words.

There are lots of reasons to use graphics, but they can be tricky when words are involved. A graphic is fine for a phrase or a sentence, but paragraphs, lists, and next step actions are better suited to text.

Squarespace is responsive. That means what you see on a laptop scales down gracefully to smaller device screens. A graphic that reads well on a laptop might be too small and illegible on a mobile device screen. Text can also have links in it to point people to next steps, but graphics can't.

Using text to communicate words is also important for search engine optimization, for people who want to search for something within a page, and for people with sight disabilities who use screen readers.

4. Use spacers to give your content more breathing room.

We love the Squarespace template we picked out, but the left and right margins are a little small. On every page of your site, we've added spacer blocks to widen the margins. We recommend you continue this practice.

5. Did we mention submitting a ticket?

Seriously, though, we really want to be your first stop when you get lost. Don't ever feel like you're being a bother—we want to help! Submit a ticket if you ever need anything.